Cookie Policy

What are cookies?

Cookies are tiny files that help track the use of the site and to personalise your journey. These cookies can be stored so that if you return to a website, that website server can call the information from the cookies stored on your computer to tailor your experience of the site.

AV Synergy is no different; we use cookies to help you browse our website more effectively. We also use some carefully selected 3rd party suppliers to enhance your online experience, and they will place cookies on your computer for use on our website too.

Cookies are perfectly safe to be stored on your computer, and almost all web browsers have cookie storing enabled by default. However, all browsers have the option of disabling cookies being stored on your computer if you wish to do this.

Please be aware that disabling cookies on your browser will reduce your ability to browse online with AV Synergy. We use cookies to process products in your basket and orders. Disabling your cookies will mean you cannot purchase through our website.

This would also be a typical experience of reduced functionality across many websites.

AV Synergy’s Exchange cookies

On AV Synergy’s website (avsynergy.co.uk), we use social sharing buttons for services including, but not limited to, Twitter, LinkedIn and Facebook. These allow you to share website pages with your friends via those networks. Whilst you will be asked to login to use these services, this process is handled directly with the social network providers and their databases and servers; AV Synergy accepts no responsibility for any use of your personally identifiable information and/or any further use of cookies by those social network providers.

Our cookies policy

  1. Google Analytics cookie: this shows web traffic analysis. These cookies have multiple expiration dates; please refer to Google for more information.
  2. Google AdWords and Google Remarketing: We use the online advertising program Google AdWords and the Google Remarketing technology, both operated by the company Google Inc. (“Google”). For measuring conversion with Google AdWords, a conversion tracking cookie is placed when a user clicks on an AV Synergy advertisement delivered by Google (“Ads”). Conversion tracking cookies expire after 30 days and are not used for personal identification. Google uses a different cookie for each Google AdWords customer, and there is no consolidation of the cookie data with other data. If you click on one of our Ads and proceed to a page equipped with a conversion tag and the cookie has not yet expired, the conversion is documented. With the help of the conversion tracking cookie, we see the total number of conversions and can review the performance of our Ads. You can find more information about Google AdWords here.
  3. Facebook pixel: this is a ‘web beacon’, in this case, a pixel used on the AV Synergy website, which functions in a similar way to a cookie. It is used to build up a ‘Custom Audience’ based on people who visit our website so that we can target more relevant and useful Facebook advertising campaigns. Please refer to Facebook for more information.
  4. LinkedIn Insight tag: a lightweight JavaScript snippet that drops a cookie on the web browser of a visitor whenever they visit our website. This will allow us to monitor our ads and conversions on our site.

How do I opt-out of cookies?

You can manage the cookies that you allow on your computer through the internet browser that you use. You can also ask to be alerted every time a cookie is offered. There are instructions on how to manage your cookies using the most popular internet browsers below:

Find out which internet browser you use

  1. On a PC: click on ‘Help’ at the top of your browser window and select ‘About’
  2. On an Apple Mac: click on the Apple menu and select ‘About’ (make sure the browser is open)

Opting out of cookies in Internet Explorer

Internet Explorer allows you to select the level of cookie filter on the basis of the source of the cookie and whether the source has a privacy policy.

  1. Choose ‘Tools’
  2. Click on ‘Internet Options’
  3. Click the ‘Privacy’ tab
  4. Move the slider to choose your settings
  5. For more detailed privacy settings click on ‘Advanced’

Opting out of cookies in Safari

  1. Choose ‘Preferences’ from Safari menu
  2. Select ‘Security’
  3. Cookie settings are shown
  4. Choose your settings  

Opting out of cookies in Google Chrome

As a default, Google Chrome allows all cookies. You can manage the behaviour of first-party and third-party cookies or even block them completely.

  1. Click on the ‘Tools’ menu
  2. Select ‘Options’
  3. Click the ‘Under the Bonnet’ tab
  4. Find the ‘Privacy’ section
  5. Click ‘Content settings’
  6. Click the ‘Cookie settings’ tab and choose your settings

Opting out of cookies in Mozilla Firefox

You can configure which sites are allowed to set cookies, how long to keep them for and view and manage your existing cookies.

  1. Click on ‘Menu’, then ‘Options’
  2. Select ‘Privacy’
  3. Select ‘Cookies’
  4. Choose your settings

Opting out of Flash Cookies

If you’d like to control the use of Flash Cookies on your computer, Adobe’s website offers tools to do this.